Frequently Asked Questions

What are your candles made from?

Our candles are made with premium ingredients, carefully selected for a clean, long-lasting burn. Each candle is hand-poured with love and intention.

How long do the candles burn?

Each candle (D9 × H10cm) provides approximately 40–50 hours of burn time when cared for properly.

What is your returns policy?

We offer 30-day hassle-free returns. If you’re not completely satisfied with your purchase, please contact us and we’ll make it right.

How should I care for my candle?

For the best experience, trim your wick to 5mm before each burn, allow the wax to melt to the edges on the first burn, and never burn for more than 4 hours at a time.

Do you offer gift wrapping?

Yes! Our candles make beautiful gifts. Contact us for gift wrapping options and personalised messages.

How can I get in touch?

You can reach us via our Contact page. We’d love to hear from you!